Travel GDS Support Specialist - Remote

Overview

SIXT is looking for a GDS Support specialist to drive success in travel support, focusing on GDS systems, customer inquiries, and account management.

In Short

• You will act as a trusted advisor to clients, helping them derive value from our products and services.
• Manage multiple customer accounts with technical needs and updates.
• Build relationships by proactively updating systems and responding to inquiries.
• Oversee data quality in CRM systems.
• Ensure customer service goals and response times are met.
• Liaison with accounts and internal teams to resolve issues effectively.

Requirements

• Experience in customer-facing B2B support, ideally in Customer Success, Account Management, Sales, or Consulting.
• High school diploma and authorization to work in the United States without sponsorship.
• Proficient in computer navigation, including Microsoft Office and Salesforce.
• Strong organizational skills and ability to multi-task effectively.
• Demonstrated commitment to understanding customer needs and executing strategies.
• Full-time availability to meet business needs.

Benefits

• Access to comprehensive health and insurance coverage.
• Enjoy paid time off, sick leave, and a healthy work-life balance.
• Opportunities for professional growth and advancement.
• Flexible work from home options with adjustable start times.
• Exclusive rental discounts for employees and their families.
• Work with a global team with extensive knowledge and experience.