Customer Service Agent International - 100% Home Office - Remote

Overview

Join our global Customer Service Team at SIXT and support our clients with international rental processes, enhancing customer satisfaction through excellent service and intercultural competence.

In Short

• Provide individual support to international private and corporate clients.
• Respond to complex customer inquiries and complaints in German and English.
• Enhance customer satisfaction and drive customer loyalty.
• Act as a point of contact for international clients in escalation cases.
• Collaborate with international colleagues to find solutions.

Requirements

• Enjoy customer contact and work independently with a service-oriented approach.
• Fluent in German (C1 level) and very good English.
• Organizational talent, resilient, and highly reliable.
• Team player.
• Proficient in MS Office applications.

Benefits

• 30 days of vacation and the ability to work up to 30 days per year in the EU, CH & UK.
• Employee benefits including discounts on SIXT services and exclusive deals.
• One day per year for voluntary work with the