Account Manager, Enterprise (East) - Remote

Overview

As an Account Manager at Sitecore, you will act as the primary contact for designated accounts, fostering strong relationships and aligning solutions with customer needs to drive revenue growth.

In Short

• Act as primary contact for designated accounts, fostering strong relationships across all levels.
• Understand each customer's unique objectives, challenges, and requirements.
• Proactively identify opportunities for upselling and cross-selling.
• Collaborate with internal teams for exceptional client support.
• Develop and execute strategic account plans to maximize satisfaction and retention.
• Monitor customer health and address issues promptly.
• Stay updated on industry trends and customer feedback.

Requirements

• 8+ years of experience in software sales or SaaS environment.
• Account management experience in an enterprise environment.
• Strong business acumen and understanding of digital marketing concepts.
• Strong communication skills to build rapport with clients.
• Results-oriented mindset focused on customer satisfaction and revenue growth.
• Ability to thrive in a fast-paced, dynamic environment.

Benefits

• Opportunity to work with iconic brands and cutting-edge technology.
• Collaborative and diverse global team environment.
• Continuous professional development and growth opportunities.
• Flexible working arrangements including remote work.
• Competitive salary and performance-based incentives.