Patient Support Advocate - MA Pharmacy License - Remote

Overview

The Patient Support Advocate will provide patient care by removing barriers to medication access, working with insurance companies and patients to facilitate medication approvals and financial assistance.

In Short

• Communicate with insurance companies for medication approval.
• Navigate pharmacy systems for data input and claims adjudication.
• Document patient concerns and authorization status.
• Review prescriptions with doctors for optimal patient care.
• Assist patients with pharmacy insurance claims.
• Work with pharmacists to ensure quality patient care.
• Provide phone support for medication compliance.
• Research information for strategic decision-making.
• Participate in process improvement initiatives.
• Maintain confidentiality of patient information.

Requirements

• State registered or certified pharmacy technician.
• 1+ years of experience as a Pharmacy Technician.
• High school diploma or GED required.
• National certification as a CPhT preferred.
• Ability to work with various pharmacy dispensing systems.
• Strong communication skills.
• Detail-oriented with record-keeping abilities.
• Willingness to participate in educational opportunities.
• Ability to work independently and as part of a team.
• Minimal travel may be required.

Benefits

• Equal employment opportunities.
• Professional development opportunities.
• Supportive work environment.