Patient Support Advocate - Remote

Overview

The Patient Support Advocate role focuses on providing patient care by removing barriers to medication access and facilitating approvals through insurance companies.

In Short

• Provide patient care by facilitating medication access.
• Communicate with insurance companies for medication approvals.
• Assist patients with financial assistance for medications.
• Navigate pharmacy systems for claims and refills.
• Document patient communications and concerns.
• Work closely with pharmacists for quality care.
• Research information for strategic decision-making.
• Participate in process improvement initiatives.
• Maintain confidentiality of patient information.
• Minimal travel may be required.

Requirements

• 1+ years of experience as a Pharmacy Technician.
• State registered or certified as a pharmacy technician.
• High school diploma or GED required.
• National certification as a CPhT preferred.
• Commitment to obtaining required licensure if necessary.

Benefits

• Inclusive and supportive work culture.
• Recognition as a Great Place to Work.
• Opportunities for professional development.
• Engagement in process improvement initiatives.
• Participation in educational opportunities.