Pharmacy Supervisor Operations - Remote

Overview

Shields Health Solutions is seeking a Pharmacy Supervisor Operations to lead a team in providing high-quality patient support in specialty pharmacy management services.

In Short

• Lead and manage a team of Patient Support Associates.
• Ensure medication adherence and timely patient support.
• Manage service level metrics and best practices.
• Provide coaching and performance management.
• Collaborate with hospital partners and clinical teams.
• Conduct audits and manage team schedules.
• Assist in hiring and onboarding new team members.
• Ensure confidentiality of sensitive health information.
• Travel up to 20% if required.
• Reports to the Director or Manager of Patient Support Center.

Requirements

• 3+ years of pharmacy technician experience required.
• Leadership experience preferred.
• High School diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to manage projects and prioritize workload.
• Proficient in Microsoft Office, especially Excel.
• Knowledge of pharmacy dispensing or EMR systems preferred.
• Ability to maintain confidentiality of health information.
• Motivational and service-oriented approach.
• Ability to work in a team environment.

Benefits

• Great workplace culture recognized by various awards.
• Opportunities for professional development.
• Supportive team environment.
• Meaningful impact on patients' lives.
• Access to specialty medications and health outcomes improvement.