Operations Supervisor - Remote

Overview

The Operations Supervisor at CVS Health plays a crucial role in supporting the store management team by overseeing store operations and ensuring excellent customer service.

In Short

• Lead the store and supervisory staff when no manager is onsite.
• Supervise store crew activities and ensure effective communication.
• Assist customers with inquiries and promote a positive shopping experience.
• Support merchandise presentation and inventory management.
• Work a flexible schedule, including early mornings and weekends.
• Provide coaching and feedback to colleagues on customer service.
• Handle customer relations in accordance with company policy.
• Utilize deductive reasoning and analytical skills for problem-solving.
• Maintain confidentiality of customer and patient information.
• Experience as a retail supervisor is preferred.

Requirements

• High School diploma or equivalent preferred but not required.
• Advanced communication and influencing skills.
• Ability to work a flexible schedule.
• Deductive reasoning and analytical skills.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs including screenings and counseling.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.