Operations Supervisor - Remote

Overview

The Operations Supervisor is a key leader at CVS Health, responsible for supporting store management, driving performance, and ensuring excellent customer service.

In Short

• Supervise store crew and operations.
• Assist customers with inquiries and complaints.
• Promote CVS customer service culture.
• Manage merchandise presentation and stock levels.
• Communicate effectively with management and staff.
• Work a flexible schedule including mornings, nights, and weekends.
• Handle customer relations issues per company policy.
• Provide coaching and feedback to colleagues.
• Ensure completion of opening and closing procedures.
• Maintain a positive shopping experience for customers.

Requirements

• High School diploma or equivalent preferred.
• Experience in retail supervision.
• Deductive reasoning and analytical skills.
• Advanced communication and supervision skills.
• Ability to respond to urgent issues at the store.
• Flexibility to work overtime as needed.
• Strong customer service orientation.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave.
• Confidential counseling and financial coaching.
• Comprehensive benefits addressing diverse needs.