Operations Supervisor - Remote

Overview

The Operations Supervisor plays a crucial role in supporting the CVS Store Management team by overseeing store operations, ensuring excellent customer service, and leading the store crew.

In Short

• Supervise store crew and manage daily operations.
• Ensure excellent customer service and handle customer relations.
• Assist with merchandise presentation and inventory management.
• Communicate effectively with management and staff.
• Work a flexible schedule including mornings, nights, and weekends.
• Provide coaching and feedback to colleagues on customer service.
• Maintain customer confidentiality.
• Utilize deductive reasoning and analytical skills.
• Be prepared to respond to urgent issues as they arise.
• Support promotional and seasonal merchandise planning.

Requirements

• High school diploma or equivalent preferred.
• Experience as a retail supervisor preferred.
• Advanced communication and influencing skills.
• Ability to work a flexible schedule.
• Strong analytical and computer skills.

Benefits

• Competitive wages and comprehensive benefits.
• Affordable medical plan options.
• 401(k) plan with company matching contributions.
• No-cost wellness programs and confidential counseling.
• Paid time off and flexible work schedules.
• Tuition assistance and dependent care resources.