Operations Supervisor - Remote

Overview

The Operations Supervisor plays a crucial role in supporting the CVS Store Management team by ensuring smooth store operations and excellent customer service, while also leading the store in the absence of a manager.

In Short

• Support CVS Store Management in planning and driving store performance.
• Lead the store and supervisory staff in the absence of a manager.
• Supervise store crew and ensure effective communication.
• Assist customers with inquiries and promote a positive shopping experience.
• Handle customer relations issues in accordance with company policy.
• Price merchandise and stock shelves as needed.
• Support planning and execution of promotional displays.
• Work a full-time flexible schedule including weekends and overtime.
• Utilize analytical and computer skills for store operations.
• Provide coaching and feedback to colleagues on customer service.

Requirements

• Deductive reasoning and analytical skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule.
• Experience as a retail supervisor preferred.
• High School diploma or equivalent preferred but not required.

Benefits

• Affordable medical plan options.
• 401(k) plan with matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs.
• Paid time off and flexible work schedules.
• Tuition assistance and financial coaching.
• Confidential counseling services.
• Family leave and dependent care resources.
• Comprehensive benefits addressing diverse needs.