Operations Supervisor - Remote

Overview

The Operations Supervisor at CVS Health plays a crucial role in supporting store management and ensuring excellent customer service while managing store operations in the absence of a manager.

In Short

• Support store management and drive performance.
• Lead and supervise store crews.
• Ensure smooth store operations and execution of procedures.
• Assist customers with inquiries and complaints.
• Promote a positive customer service culture.
• Manage merchandise presentation and inventory.
• Work a flexible schedule including weekends and overtime.
• Provide coaching and feedback to colleagues.
• Utilize analytical skills for problem-solving.
• Foster a workplace environment of inclusion and belonging.

Requirements

• High School diploma or equivalent preferred.
• Experience as a retail supervisor preferred.
• Strong communication and influencing skills.
• Ability to work flexible hours including early mornings and weekends.
• Deductive reasoning and analytical skills.
• Computer skills for operational tasks.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs and counseling.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.