Operations Supervisor - Remote

Overview

The Operations Supervisor at CVS Health is a key leader responsible for supporting store management, driving performance, and ensuring excellent customer service.

In Short

• Support CVS Store Management in planning and execution.
• Lead store operations in the absence of a manager.
• Supervise store crew and manage daily activities.
• Assist customers with inquiries and enhance their shopping experience.
• Promote a positive customer service culture.
• Handle customer relations issues according to company policy.
• Manage merchandise presentation and stock levels.
• Work a flexible schedule including early mornings and weekends.
• Utilize analytical skills for effective decision-making.
• Provide coaching and feedback to colleagues on customer service.

Requirements

• High School diploma or equivalent preferred.
• Experience as a retail supervisor is preferred.
• Strong communication and influencing skills.
• Ability to work flexible hours, including overtime.
• Deductive reasoning and analytical skills.
• Proficient in computer skills.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.