Operations Supervisor - Remote

Overview

The Operations Supervisor plays a crucial role in supporting the CVS Store Management team by driving store performance and ensuring excellent customer service.

In Short

• Lead and supervise store staff in daily operations.
• Ensure smooth execution of opening and closing procedures.
• Promote a positive customer service culture.
• Assist customers with inquiries and complaints.
• Manage merchandise presentation and inventory.
• Communicate effectively with management and staff.
• Work a flexible schedule including early mornings and weekends.
• Provide coaching and feedback to colleagues.
• Maintain customer confidentiality.
• Support promotional and seasonal merchandise planning.

Requirements

• High school diploma or equivalent preferred.
• Experience in retail supervision preferred.
• Strong deductive reasoning and analytical skills.
• Advanced communication and influencing skills.
• Ability to work a full-time flexible schedule.
• Experience handling customer relations issues.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs and counseling.
• Paid time off and flexible work schedules.
• Tuition assistance and family leave options.