Operations Supervisor - Remote

Overview

The Operations Supervisor at CVS Health plays a key leadership role in supporting store management, focusing on driving store performance and enhancing customer loyalty through exceptional service.

In Short

• Supervise store crew and management communication.
• Assist customers with inquiries and promote customer service culture.
• Manage merchandise presentation and inventory.
• Work flexible hours including mornings, nights, and weekends.
• Handle customer relations and maintain confidentiality.
• Support planning and execution of promotional displays.
• Provide coaching and feedback to colleagues.
• Ensure smooth store operations during manager absence.
• Utilize analytical skills for problem-solving.
• Foster a positive shopping experience for customers.

Requirements

• High school diploma or equivalent preferred.
• Experience in retail supervision preferred.
• Strong communication and influencing skills.
• Deductive reasoning and analytical abilities.
• Ability to work a flexible schedule.
• Proficiency in computer skills.
• Capability to respond to urgent store issues.
• Commitment to customer service excellence.

Benefits

• Affordable medical plan options.
• 401(k) plan with company matching.
• Employee stock purchase plan.
• No-cost wellness programs and counseling.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.
• Retiree medical access.
• Comprehensive benefits for employee wellness.