Operations Supervisor - Remote

Overview

The Operations Supervisor at CVS Health plays a vital role in supporting store management and ensuring excellent customer service while overseeing daily operations.

In Short

• Supervise store crew and manage daily operations.
• Ensure high levels of customer service and satisfaction.
• Communicate effectively with management and staff.
• Assist in merchandise presentation and inventory management.
• Handle customer relations and complaints professionally.
• Work flexible hours including early mornings, nights, and weekends.
• Lead the store in the absence of management.
• Utilize analytical and deductive reasoning skills.
• Provide coaching and feedback to team members.
• Foster a positive work environment and culture.

Requirements

• High School diploma or equivalent preferred.
• Experience in retail supervision preferred.
• Advanced communication and influencing skills.
• Ability to work a flexible full-time schedule.
• Strong analytical and computer skills.
• Deductive reasoning ability.
• Ability to manage multiple tasks effectively.
• Commitment to customer service excellence.
• Experience in handling customer relations issues.
• Ability to work overtime as needed.

Benefits

• Competitive pay range of $16.00 - $24.00 per hour.
• Affordable medical plan options.
• 401(k) plan with company matching contributions.
• Employee stock purchase plan.
• No-cost wellness programs and counseling services.
• Flexible work schedules and paid time off.
• Tuition assistance and family leave options.
• Retiree medical access and dependent care resources.
• Comprehensive benefits addressing diverse needs.
• Commitment to a supportive workplace culture.