Operations Supervisor - Remote

Overview

The Operations Supervisor is responsible for overseeing daily operations, ensuring compliance with standard procedures, and enhancing customer satisfaction while managing a team.

In Short

• Lead day-to-day operations and resolve operational issues.
• Ensure compliance with vehicle security and operational standards.
• Manage fleet cars and logistics during peak times.
• Monitor customer satisfaction and uphold service standards.
• Conduct audits to ensure compliance with group requirements.
• Address customer queries and complaints professionally.
• Support staff management and performance reviews.
• Identify areas for operational improvement.
• Coordinate with the Airport Manager on various projects.
• Provide opportunities for career advancement.

Requirements

• Strong problem-solving and analytical skills.
• Excellent time management and multi-tasking abilities.
• Proficient in Microsoft Office and reporting tools like Qlikview.
• Valid full Category B driving licence for at least 2 years.
• Fluent in English, both spoken and written.
• Attention to detail and commitment to health and safety.

Benefits

• Competitive salary.
• Twenty-two days holidays.
• Medical refund scheme.
• Enhanced statutory sick pay.
• 1.5% employer matched pension scheme.
• Enhanced maternity and paternity benefits.
• Access to employee benefits platform.
• Life assurance x2 basic salary.
• Employee assistance programme.
• Opportunities for professional development.