Solutions Architect - Remote

Overview

Join ServiceRocket as a Solutions Architect, where you will leverage your expertise in Atlassian products to deliver consulting services that drive measurable business improvements for our clients.

In Short

• Manage resources, budget, and project constraints effectively.
• Work closely with customers and internal teams to resolve issues.
• Define and improve project management processes and guidelines.
• Deliver reports that provide insights into project performance.
• Collaborate with stakeholders to translate needs into projects.
• 3+ years of experience in solutions architecture with Atlassian products.
• Strong consulting skills to identify additional service opportunities.
• Excellent verbal, written, and presentation skills required.
• Ability to work in a fast-paced, global environment.
• Technical background in IT or computer science is preferred.

Requirements

• 3+ years of successful customer-facing solutions architecture experience.
• Experience with cloud migrations and digital transformation.
• Ability to manage priorities and collaborate with multiple stakeholders.
• Strong analytical skills and adaptability.
• Understanding of project financials.
• Experience in a geographically distributed environment.

Benefits

• Inclusive and fun work environment.
• Opportunities for professional growth.
• Recognition for innovation and outstanding customer support.
• Part of a collaborative team with a strong culture.