Client Solutions Project Manager - Remote

Overview

As a Senior Project Manager at ServiceRocket, you will manage multiple complex customer projects, ensuring that project goals and requirements are met while delivering exceptional service to our clients.

In Short

• Manage resources, budget, cost, time, quality, risks, and milestones.
• Address blockers and escalations while updating on project health.
• Define and improve project management processes and guidelines.
• Drive delivery across organizational boundaries.
• Build and present performance reports.
• Collaborate with stakeholders to turn needs into projects.
• Identify further opportunities for additional services.
• Hold teams accountable for delivering business value.
• Work effectively in a fast-paced, global environment.
• Utilize a technical background in IT or computer science.

Requirements

• 3-5 years of customer-facing project management experience.
• Experience in IT delivery projects.
• Strong collaboration and stakeholder management skills.
• Excellent verbal, written, and presentation skills.
• Adept at working across multiple teams and disciplines.
• Understanding of project financials.
• Comfortable working in a geographically distributed environment.
• Analytical mindset and quick learner.
• Ability to consult with clients for additional opportunities.
• Adaptable and relationship-oriented.

Benefits

• Inclusive work environment that supports professional growth.
• Recognition for innovation and outstanding customer support.
• Opportunity to work with industry giants.
• Collaborative and fun-loving company culture.
• Access to training and development resources.