Remote Otter LogoRemoteOtter

Client Solutions Manager - Remote

Posted 6 days ago
Sales / Business
Full Time
Worldwide
80,000 - 100,000 USD/year
Client Management
Project Management
Nonprofit Organizations
Fundraising
Digital Marketing
CRM
Salesforce
Technical Consulting
CMS
Team Collaboration

Overview

This position is for a Client Solutions Manager at Togetherwork, focusing on empowering nonprofit organizations with software solutions.

In Short

  • Lead the implementation and success of fundraising and advocacy software.
  • Serve as a strategic partner to nonprofit clients.
  • Guide clients through complex technical projects.
  • Collaborate with external partners for holistic solutions.
  • Translate business needs into technical requirements.
  • Coordinate cross-functional teams for project delivery.
  • Monitor project scope, budget, and deliverables.
  • Provide proactive support and training to clients.

Requirements

  • Experience with nonprofit organizations.
  • Familiarity with fundraising and advocacy strategies.
  • Strong project management skills.
  • Technical fluency with CMS and CRM tools.
  • Experience with Salesforce, especially NPSP.
  • Hands-on experience with project management tools.
  • Proficiency with Microsoft 365.
  • Excellent communication and problem-solving skills.
  • Experience managing software implementation projects.
  • Self-motivated in a remote work environment.

Benefits

  • Employee referral bonus of $1,000.
  • Flexible paid vacation/personal time policy.
  • 6 weeks paid parental leave.
  • Discretionary bonuses and long-term incentives.
Togetherwork Internal logo

Togetherwork Internal

Togetherwork Internal is a mission-driven organization dedicated to enhancing client relationships and operational excellence. With a focus on client retention, the company seeks to rebuild trust and redefine the client experience through strategic leadership and innovative customer engagement programs. Togetherwork Internal values a client-centric culture and emphasizes the importance of cross-functional collaboration to achieve its goals.

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