Staff Software Engineer - Digital Technology GTM - Remote

Overview

ServiceNow is seeking a highly innovative and strategic Staff Software Engineer to join our Digital Technology Go-To-Market (GTM) team, focusing on building intelligent solutions that empower our GTM teams to drive customer engagement and business growth.

In Short

• Design and develop AI-powered solutions for marketing and sales workflows.
• Build scalable data pipelines and services for real-time insights.
• Collaborate with product managers and data scientists.
• Rapidly prototype and iterate on concepts.
• Apply modern software engineering practices.
• Stay ahead of emerging technology trends.
• Contribute to solution architecture discussions.
• Champion a customer-obsessed mindset.

Requirements

• Experience integrating AI into work processes.
• 8+ years in software engineering with a focus on AI and data engineering.
• Proven experience with cloud platforms (AWS, Azure, GCP).
• Strong proficiency in Python, Java, and AI/ML frameworks.
• Experience with large-scale data systems and APIs.
• Good understanding of Retrieval-Augmented Generation (RAG) concepts.
• Hands-on experience with Model Customization Platform (MCP).
• Ability to translate business problems into technical solutions.
• Excellent collaboration and communication skills.
• Passion for innovation and customer experience.

Benefits

• Be part of a team redefining how we go to market.
• Work at the cutting edge of AI and data.
• Shape the future of customer engagement and sales transformation.