Senior Technical Consultant - ServiceNow UI/UX - Remote

Overview

The Senior Technical Consultant (UI/UX) is responsible for guiding clients through the design and implementation of ServiceNow user experiences, focusing on UI Builder, configurable workspaces, portals, and mobile applications.

In Short

• Act as the primary technical liaison for projects.
• Oversee technical delivery ensuring alignment with client requirements.
• Lead the implementation of UI Builder solutions.
• Perform hands-on implementation with the ServiceNow platform.
• Define and architect technical solutions at a detailed level.
• Mentor colleagues on UX/UI best practices.
• Partner with the pre-sales team for complex service engagements.
• Deliver demos, prototypes, and workshops.
• Collaborate with ServiceNow product teams.
• Contribute to new offerings around configurable workspaces and portals.

Requirements

• Experience with AI integration in work processes.
• Strong expertise in ServiceNow UI Builder.
• Knowledge of UX/UI principles.
• Experience with ServiceNow portal and mobile implementations.
• Proficiency in JavaScript, HTML, CSS, and ServiceNow capabilities.
• Excellent communication and presentation skills.
• Interpersonal skills with a customer-centric attitude.
• Fluency in English is essential.
• Additional fluency in French or German is preferred.

Benefits

• Flexible work environment.
• Inclusive and accessible workplace.
• Opportunities for professional development.
• Participation in webinars and community groups.
• Competitive salary and benefits package.