ServiceNow ITOM Senior Technical Consultant - Remote

Overview

AHEAD builds platforms for digital business, helping enterprises deliver on the promise of digital transformation through cloud infrastructure, automation, analytics, and software delivery.

In Short

• Utilize ServiceNow knowledge to design, develop, and deploy solutions.
• Lead and mentor a collaborative team in development efforts.
• Participate in client demos and meetings professionally.
• Integrate ServiceNow with external third-party tools.
• Expect at least 25% travel for client engagements.
• Develop and test activities on the ServiceNow platform.
• Create written deliverables and lead integration design sessions.
• Influence team members and customers regarding best practices.
• Maintain certifications and contribute to new product development.
• Participate in presales activities and identify new client opportunities.

Requirements

• Expert level development skills on the ServiceNow platform.
• Strong integration skills with third-party tools.
• Mastery in at least one ServiceNow suite.
• Strong communication and presentation skills.
• Ability to travel at least 25% of the time.
• Strong attention to detail and project awareness.
• Self-starter with mentoring capabilities.
• Recognized subject matter expert in professional discipline.
• Depth of knowledge to contribute in complex environments.
• Experience in leading critical projects and workshops.

Benefits

• Equal opportunity employer with a culture of belonging.
• Empowerment to contribute to diversification of ideas.
• Opportunities for professional growth and development.
• Supportive environment for career advancement.
• Participation in industry conferences and thought leadership.