Senior Staff Gen AI Software Engineer - Remote

Overview

As a Senior Staff Software Engineer at ServiceNow, you will lead the development of AI-powered solutions, architecting robust systems that redefine enterprise operations.

In Short

• Lead the design and implementation of AI Agent Pipelines.
• Utilize LLMs and Knowledge Graphs for innovative solutions.
• Own the software lifecycle from concept to deployment.
• Develop reusable frameworks to enhance engineering efficiency.
• Collaborate with product managers and business leaders.
• Impact business outcomes through AI-driven solutions.
• Mentor engineers and influence technical decisions.
• Ensure systems are resilient and secure.
• Contribute to the technology roadmap.
• Shape the future of AI in enterprise applications.

Requirements

• 10+ years of software engineering experience.
• Expertise in CRM, CPQ, or CLM systems.
• Experience with LLMs and machine learning technologies.
• Strong skills in backend development (Python, Go, Java).
• Familiarity with cloud platforms, especially Azure ML.
• Hands-on experience with AI development stacks.
• Ability to architect complex software systems.
• Passion for building foundational tools for developers.
• Experience with evaluation frameworks for LLM systems.
• Track record of successful SaaS applications.

Benefits

• Competitive salary with equity options.
• Health plans and flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan and family leave programs.
• Opportunities for professional growth and development.
• Inclusive and accessible work environment.
• Work-life balance with remote work options.
• Support for open-source contributions.
• Recognition for technical leadership.
• Engagement in innovative AI projects.