Senior Principal Inbound Product Manager, Technical (Data Platform, Databases) - Remote

Overview

The Senior Principal Inbound Product Manager will lead product strategy and planning for the Data Platform at ServiceNow, focusing on databases and data technologies to enhance customer workflows.

In Short

• Drive product vision and strategy for scaling revenue.
• Collaborate on innovative product ideas with customers and teams.
• Define and groom product roadmap with a 3-4 release horizon.
• Manage cross-BU dependencies and release management.
• Gather and prioritize product requirements for engineering.
• Define product success metrics and understand customer use cases.
• Build strong customer relationships to deliver solutions.
• Utilize AI to enhance work processes and decision-making.
• Facilitate leadership and influence internal and external parties.
• Employ analytical skills to drive data-validated decisions.

Requirements

• 12+ years of Product Management or equivalent technical experience.
• Domain expertise in databases and data platforms.
• Experience in enterprise software product management.
• Strategic mindset with strong prioritization skills.
• Exceptional communication and problem-solving skills.
• Ability to gather and define product requirements effectively.
• Customer-focused with a track record of relationship building.
• Facilitative leadership skills in product and business knowledge.
• Experience with scalable systems and hyper-scale services.
• Curiosity about customer needs and delivering customer-centric solutions.

Benefits

• Competitive compensation and generous benefits.
• Flexible spending accounts and 401(k) plan with company match.
• Equity options and variable compensation structures.
• Flexible time away plan and family leave programs.
• Inclusive and collaborative work environment.
• Opportunities for professional growth and impact.
• Work-from-home flexibility and trust-based work personas.
• Access to advanced technology and talented teams.
• Continuous learning and innovation culture.
• Support for diverse backgrounds and non-traditional paths.