Senior Manager, STEP Learning Strategy & Design - Remote

Overview

The STEP Learning Strategy & Design, Sr. Manager will lead the development of innovative learning programs for ServiceNow’s STEP organization, focusing on onboarding and in-role development.

In Short

• Shape long-term strategy for learning programs.
• Design scalable global learning solutions.
• Collaborate with stakeholders to understand learning needs.
• Create engaging learning experiences across various formats.
• Manage projects with Instructional Designers and Media Developers.
• Stay updated on industry advancements.
• Evaluate learning program efficacy.

Requirements

• Bachelor’s degree with 8+ years in learning solutions design.
• Experience in corporate learning environments.
• Expertise in instructional design methodologies.
• Ability to integrate AI into learning processes.
• Strong project management skills in agile environments.
• Proficient in eLearning tools and LMS.
• Exceptional communication and facilitation skills.

Benefits

• Competitive salary and equity options.
• Health plans and flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away and family leave programs.
• Inclusive work environment.