Senior Manager, Solution Consulting - Remote

Overview

The Senior Manager, Solution Consulting role at ServiceNow involves leading a team to ensure customer engagement and satisfaction through effective solution presentations and demonstrations, while also focusing on team development and resource management.

In Short

• Lead Solution Consulting team to address customer needs.
• Develop team members according to business demands.
• Maintain a recruiting pipeline for future needs.
• Collaborate with sales managers to prioritize efforts.
• Assign resources to sales opportunities and evaluate progress.
• Support marketing efforts for demand generation.
• Develop training curriculums for the team.
• Evaluate team performance through feedback and analysis.
• Manage day-to-day activities and resource scheduling.

Requirements

• Experience integrating AI into work processes.
• Background in fast-growing IT environments.
• 7 years of presales experience.
• Experience managing presales teams.
• Deep understanding of the Japan market.
• Knowledge of coaching and mentoring approaches.
• Ability to motivate a team of consultants.
• Experience in Value Based Selling or Solution Selling.
• Understanding of SaaS and PaaS solutions.

Benefits

• Inclusive work environment.
• Opportunities for professional growth.
• Flexible work arrangements.
• Access to innovative technology.
• Supportive team culture.