Senior Forward Deployed Solutions Engineer – Applied AI - Remote

Overview

Join ServiceNow's Applied AI Forward Deployed Engineering (FDE) team, where you will partner with strategic customers to build intelligent, scalable AI solutions that address their most critical challenges.

In Short

• Build solution-ready LLM-enabled applications.
• Work directly with customers to adapt and deploy solutions.
• Codify reusable assets to accelerate future engagements.
• Deliver production-ready solutions in agile sprints.
• Engineer with versatility across backend, frontend, and APIs.
• Integrate with legacy systems and navigate ambiguity.
• Influence product strategy through field-tested insights.
• Travel up to 30% to embed onsite with customers.
• Shape developer experience by sharing feedback.
• Build systems that are battle-tested in production.

Requirements

• 8+ years of software engineering experience.
• Proven ability to design and implement AI-native software.
• Experience with backend (Python, Node.js, Java) and frontend (React, Angular).
• Familiarity with LLM tooling and context management.
• Skilled in debugging distributed systems.
• Experience deploying in AWS, Azure, or GCP.
• Strong understanding of APIs (REST/GraphQL).
• Ability to prioritize for user value and MVP iteration.
• Field readiness to work onsite with customers.
• Experience integrating AI into SaaS platforms preferred.

Benefits

• Base pay of $173,100 - $303,000, plus equity and variable compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan and family leave programs.
• Competitive On Target Earnings (OTE) incentive compensation structure.