Principal Technical Consultant, Integrations Specialist - Remote

Overview

The Principal Technical Consultant, Integrations Specialist will work with customers to drive consumption, adoption, and satisfaction on the ServiceNow platform by providing prescriptive guidance, consulting, and configuring integrations.

In Short

• Consult with customers to accelerate business outcomes.
• Design and implement integrations between ServiceNow and third-party platforms.
• Resolve errors and support complex system overlaps.
• Implement ServiceNow's latest AI offerings.
• Develop solutions based on user requirements.
• Coordinate with developers for integration support.
• Ensure best practices in integration processes.
• Act as a subject matter expert for integrations and AI.
• Analyze and improve current configurations.
• Identify and debug system errors.

Requirements

• 8+ years of configuration/development experience.
• Ability to consult and influence in complex environments.
• 2 ServiceNow mainline CIS certifications required.
• ServiceNow Certified Application Developer (CAD) certification.
• Understanding of AI Models and Generative AI.
• Experience with ServiceNow platform development.
• Strong JavaScript skills.
• Customer-centric attitude and strong interpersonal skills.
• Analytical and problem-solving abilities.
• Up to 30% travel annually.

Benefits

• Flexible work environment.
• Opportunities for professional development.
• Inclusive workplace culture.
• Competitive compensation package.
• Health and wellness benefits.