Principal Solution Architect, Workflow (Federal) - Remote

Overview

The Principal Workflow Architect is a key role that involves consulting with customers on implementing ServiceNow's Technology Workflow solutions, focusing on driving customer business outcomes through innovative technology.

In Short

• Consult with customers on implementing Workflow solutions.
• Support pre-sales activities including solution presentations.
• Lead project teams to deliver successful customer outcomes.
• Design solutions for common customer use cases.
• Establish relationships with product owners and stakeholders.
• Conduct learning events to showcase customer successes.
• Promote continuous improvement practices.
• Mentor team members and partners.
• Up to 50% travel required.

Requirements

• 8+ years of consultation/configuration experience in technology.
• 5+ years of experience implementing ServiceNow solutions.
• Ability to influence and consult with senior leaders.
• Customer-centric mentality and problem-solving skills.
• Experience in conducting solution presentations.
• Strong communication and visualization skills.
• Knowledge of new technologies and functionality.
• ServiceNow certifications required.

Benefits

• Flexible work environment.
• Opportunity to work with leading technology.
• Professional development opportunities.
• Inclusive and accessible workplace.