GenAI Principal Technical Consultant, Creator Workflows - Remote

Overview

The GenAI Principal Technical Consultant will work with customers to implement AI-driven solutions on the ServiceNow platform, focusing on integrations and enhancing business outcomes.

In Short

• Consult with customers to drive adoption of ServiceNow solutions.
• Design and implement integrations between ServiceNow and third-party applications.
• Leverage AI tools to enhance workflows and decision-making.
• Provide technical leadership in customer engagements.
• Resolve complex technical issues and improve system configurations.
• Collaborate with development teams to ensure platform functionality.
• Conduct workshops to gather user requirements.
• Stay updated on the latest ServiceNow AI offerings.
• Mentor junior team members and promote best practices.
• Travel up to 30% annually for client engagements.

Requirements

• 8+ years of experience with integration technologies.
• ServiceNow certifications (CIS, CAD).
• Experience with AI models and Generative AI.
• Strong JavaScript skills.
• Knowledge of enterprise technologies (LDAP, VPN, etc.).
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong interpersonal and customer service skills.
• Experience with ServiceNow platform capabilities.
• Detail-oriented with a focus on quality and accuracy.

Benefits

• Flexible work environment with remote options.
• Inclusive culture that values diverse backgrounds.
• Opportunities for professional development and mentorship.
• Access to cutting-edge technology and resources.
• Supportive team atmosphere focused on collaboration.
• Comprehensive health and wellness benefits.
• Competitive salary and performance-based incentives.
• Travel opportunities for client engagements.
• Work-life balance initiatives.
• Employee recognition programs.