Client Director - Life Sciences - Remote

Overview

The Client Director - Life Sciences will lead strategic relationships with ServiceNow's largest existing accounts, driving new business and overseeing executive relationship management.

In Short

• Provide strategic leadership to clients
• Act as the relationship manager between customers and ServiceNow
• Collaborate with ServiceNow solution teams to develop tailored solutions
• Manage executive relationships for assigned clients
• Oversee worldwide development of assigned accounts
• Build trust and relationships across client organizations
• Develop roadmaps to enhance customer experience
• Achieve financial targets for licenses, renewals, and services

Requirements

• Experience integrating AI into work processes
• 7+ years in client management and revenue alignment
• 2+ years as a Client Director or similar role
• Sales experience in IT Service Management and related fields
• Proven track record of achieving sales targets
• Experience leading virtual teams
• Ability to understand macro-level business IT needs
• Willingness to travel up to 50%

Benefits

• Base pay of $154,080 - $254,280 plus equity
• Variable/incentive compensation
• Health plans and flexible spending accounts
• 401(k) Plan with company match
• Employee Stock Purchase Plan (ESPP)
• Flexible time away plan
• Family leave programs