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Client Director - Life Sciences - Remote

Posted 4 weeks ago

Overview

The Client Director - Life Sciences will lead strategic relationships with ServiceNow's largest existing accounts, driving new business and overseeing executive relationship management.

In Short

  • Provide strategic leadership to clients
  • Act as the relationship manager between customers and ServiceNow
  • Collaborate with ServiceNow solution teams to develop tailored solutions
  • Manage executive relationships for assigned clients
  • Oversee worldwide development of assigned accounts
  • Build trust and relationships across client organizations
  • Develop roadmaps to enhance customer experience
  • Achieve financial targets for licenses, renewals, and services

Requirements

  • Experience integrating AI into work processes
  • 7+ years in client management and revenue alignment
  • 2+ years as a Client Director or similar role
  • Sales experience in IT Service Management and related fields
  • Proven track record of achieving sales targets
  • Experience leading virtual teams
  • Ability to understand macro-level business IT needs
  • Willingness to travel up to 50%

Benefits

  • Base pay of $154,080 - $254,280 plus equity
  • Variable/incentive compensation
  • Health plans and flexible spending accounts
  • 401(k) Plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Flexible time away plan
  • Family leave programs

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