Advisory Solution Consultant - IT Operations Management - Remote

Overview

As an Advisory Solution Consultant in IT Operations Management at ServiceNow, you will play a crucial role in supporting product sales and influencing revenue growth through your technical and customer service expertise.

In Short

• Support IT Operations Management product sales efforts.
• Facilitate customer discovery workshops and demonstrate solutions.
• Align technical capabilities with business benefits.
• Deliver customer-facing activities including presentations and demos.
• Provide field feedback to shape product roadmaps.
• Be a trusted advisor for ITOM solutions.
• Educate customers and colleagues on ServiceNow technology.
• Analyze market trends and competitive landscape.
• Inspire innovative thinking in ITOM solutions.
• Build trustful business relationships with customers.

Requirements

• Passion for lifelong learning and relationship building.
• Strong communication and presentation skills.
• Experience in solution consulting or presales in datacenters.
• Hands-on experience with Cloud, DevOps, and Automation.
• Ability to influence enterprise architectures.
• Excellent interpersonal skills and customer-centric attitude.
• Experience managing change in complex organizations.
• Understanding of Public/Private Cloud and Machine Learning concepts.
• Scripting knowledge is a plus.

Benefits

• Opportunity to make a meaningful impact.
• Work in a diverse and inclusive environment.
• Engage in continuous learning and professional growth.
• Be part of a leading company in innovative technology.
• Flexibility in work location and hours.