Sales & Business Development Advocate - Behavioral Health - Remote

Overview

We are seeking a compassionate, dynamic and experienced Sales & Business Development Advocate to help deliver on our vision of redefining what it means to be a patient-centered practice.

In Short

• This is a remote sales & business development (case management) role with core work hours 7:30am-5:00pm Pacific Time (10:30am - 8:00pm Eastern Time).
• The role focuses on working with patients and prospective patients to educate, advocate, and assist them to get the best possible care at our specialty healthcare practices.
• You will be trained to be a subject matter expert on the healthcare services provided by the practice.
• Be able to effectively explain what services our clinics provide and distinguish between patients who would be eligible for our services and those that are not.
• Manage the screening and intake process for new patients.
• Approach patient intake conversations in a compassionate, empathetic, and consultative manner.
• Manage patient communication in a highly professional, polished, and compassionate manner.
• Assist the Patient Authorization Team in the verification of insurance eligibility and benefits.
• Manage and create digital patient files using our suite of technology platforms.
• Exhibit a continuous improvement and process oriented mindset.

Requirements

• Experience in sales or business development, preferably in a healthcare setting.
• Strong communication skills, both verbal and written.
• Ability to work empathetically with patients.
• Familiarity with insurance verification processes.
• Proficiency in using technology for patient management.
• Ability to work collaboratively with a team.
• Positive and adaptable attitude.

Benefits

• Opportunity to work in a dynamic and supportive environment.
• Training to become a subject matter expert in healthcare services.
• Flexible working hours.
• Remote work opportunity.