Sales & Business Development Advocate - Behavioral Health - Remote

Overview

Serenity AG is seeking a compassionate, dynamic, and experienced Sales & Business Development Advocate to help redefine patient-centered practice in healthcare.

In Short

• This is a remote sales & business development role focused on patient education and advocacy.
• Manage patient inquiries and assist them in understanding services offered.
• Act as a trusted advisor for patients seeking care.
• Screen and intake new patients, including scheduling and payment processing.
• Communicate professionally and compassionately with patients.
• Assist in insurance verification and prior authorizations.
• Manage digital patient files and coordinate care.
• Exhibit a continuous improvement mindset.

Requirements

• 2-4 years of sales or customer service experience in healthcare.
• Compassionate communicator with a focus on patient care.
• Familiarity with insurance verifications and medical billing processes.
• Strong organizational and multitasking skills.
• Professional written and verbal communication skills.
• Knowledge of HIPAA policies.
• Bachelor's degree in Health Administration preferred.
• Proficient in computer technologies including EMR/EHR systems.

Benefits

• Medical, Dental, and Vision Insurance.
• Paid holidays, vacation, and sick time.
• 401K Retirement savings plan with 6% match.
• Employee Assistance Program.
• Short-term and Long-term Disability insurance.
• Life Insurance.
• Growth & development opportunities.