Remote Otter LogoRemoteOtter

Remote AEM – Java L2 Support Engineer

Posted 3 weeks ago
Software Development
Full Time
MX

Overview

Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.

They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a Remote AEM – Java L2 Support Engineer:

In Short

  • Provide Level 2 support for internet-facing web applications built on AEM (Adobe Experience Manager).
  • Troubleshoot and resolve technical issues related to Java applications and integrated AWS services.
  • Monitor application performance using AWS tools such as ECS, CLI, and CloudWatch.
  • Perform root cause analysis and escalate critical incidents as needed.
  • Collaborate with cross-functional teams to ensure application stability and performance.

Requirements

  • 3–7 years of experience in application support roles.
  • Strong experience supporting AEM-based web applications.
  • Solid knowledge of Java.
  • Experience with AWS services such as ECS, CLI, and CloudWatch.
  • Proficiency in Unix-based systems and SQL.

Benefits

  • Fully remote.
Sequoia Connect logo

Sequoia Connect

Sequoia Connect is an innovative platform dedicated to enhancing community management, monetization, and growth. It provides a comprehensive suite of modular tools that streamline operations for group leaders and event organizers, facilitating efficient management of memberships, events, and content delivery. By integrating various community management functions into a single user-friendly platform, Sequoia Connect empowers community leaders to focus on delivering value to their members, fostering engagement and a cohesive environment. The company supports creators, educators, and organizations in cultivating vibrant communities, while offering a collaborative work environment that values creativity and continuous improvement.

Share This Job!

Save This Job!

Similar Jobs:

Prevail

Remote Support Engineer

Prevail

3 weeks ago

Join Prevail Legal as a Remote Support Engineer to provide technical support and enhance customer experiences.

USA
Full-time
Customer Service
$75,000 - $110,000/year
ConnectOS logo

L2 Support Engineer - Remote

ConnectOS

3 weeks ago

Join ConnectOS as an L2 Support Engineer, providing top-tier support to end users while working from home.

Philippines
Full-time
Customer Service
Ajna Infotech logo

L2 Support Engineer - Remote

Ajna Infotech

3 weeks ago

The L2 Support Engineer will provide technical support for integrations and troubleshoot issues between various enterprise systems.

USA
Full-time
All others
Nebius logo

L2 Support Engineer - Remote

Nebius

9 weeks ago

Nebius is seeking a skilled L2 Support Engineer to troubleshoot and resolve complex technical issues for clients, with a focus on cloud and AI technologies.

USA
Full-time
DevOps / Sysadmin
120000 - 140000/year
Parallel Wireless logo

Customer Support Engineer - Remote

Parallel Wireless

11 weeks ago

Join Parallel Wireless as a Customer Support Engineer to provide remote network monitoring and KPI reporting.

Worldwide
Full-time
Customer Service