WFM & AI Solutions Lead - Remote

Overview

The WFM & AI Solutions Lead provides ongoing support for the Infor WFM Solution, addressing design gaps, enhancements, and evolving requirements. This role involves analyzing organizational, business, and application systems to propose process efficiencies, deliver dynamic solutions, partnering with testing leads for robust testing, and providing production-level support for complex issues.

In Short

• Design, develop, and implement AI models and algorithms.
• Provide analysis of organizational system adoption.
• Partner with testing leads for robust testing of requirements.
• Document custom Data Lake configuration and solutions.
• Provide production-level support for complex issues.
• Collaborate with teams to ensure compatibility and integration.
• Draft and refine functional design documentation.
• Evaluate usability of devices for Electronic Time Capture.
• Access management and security role support.
• Manage data extraction and loading to Oracle.

Requirements

• Bachelor’s degree in related field or equivalent experience.
• 3-5 years’ experience in WFM systems.
• 1+ years in software development focused on AI.
• Experience with Infor Cloud Suite for WFM, OS, and Mongoose.
• Strong documentation skills.
• Ability to provide production-level support.
• Knowledge of data flows and APIs.
• Familiarity with security management in applications.
• Excellent communication skills.
• Attention to detail.

Benefits

• Competitive salary and comprehensive benefits.
• Opportunities for growth within a global organization.
• Collaborative, inclusive culture that values initiative and innovation.
• Meaningful work contributing to client success.