Customer Success Manager - Remote

Overview

As a Customer Success Manager at Secureframe, you will help maintain a stellar user community and ensure customers become product advocates, contributing to the company's mission of providing seamless, secure compliance solutions.

In Short

• Join a dynamic team dedicated to professional excellence.
• Help maintain a stellar user community.
• Encourage customers to become product advocates.
• Work in a fully remote position.
• Be part of a company recognized for its innovative technology solutions.
• Contribute to the mission of revolutionizing cybersecurity compliance.
• Collaborate with a highly impactful and responsible team.
• Opportunity to play a critical role in building out the team.
• Engage in continuous learning in a creative environment.
• Work with top VCs backing the company.

Requirements

• Experience in customer success or related field.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a remote environment.
• Understanding of cybersecurity and compliance standards.
• Proven track record of maintaining customer relationships.
• Ability to advocate for customer needs within the company.
• Strong problem-solving skills.
• Willingness to take ownership and responsibility.
• Passion for technology and innovation.
• Ability to adapt in a fast-paced environment.

Benefits

• Fully remote work environment.
• Opportunity for professional growth and development.
• Collaborative and innovative company culture.
• Work with a team of dedicated professionals.
• Access to cutting-edge technology solutions.
• Engagement with top industry VCs.
• Flexible work hours.
• Competitive compensation package.
• Health and wellness benefits.
• Supportive work environment focused on creativity.