Billing Operations Specialist - Remote

Overview

Search Atlas Group is seeking a Billing Operations Specialist to ensure accurate billing processes and contribute to the growth of our SEO software company.

In Short

• Fully remote position available for candidates in Colombia and LATAM.
• Experience in auditing and monitoring SaaS billing systems.
• Reconcile billing platforms with internal records.
• Perform root cause analysis on billing issues.
• Collaborate with Customer Support, Engineering, and Product teams.
• Define billing workflows and implement QA controls.
• Focus on continuous improvement and billing accuracy.
• At least 2 years of relevant experience required.
• Salary of $11.54 per hour.
• 15 days paid time off and additional paid holidays.

Requirements

• Experience in SaaS billing systems.
• Strong analytical skills for billing discrepancies.
• Ability to work cross-functionally.
• Experience in defining and documenting processes.
• Knowledge of QA controls and KPI management.
• Excellent communication skills.
• Self-starter mentality and problem-solving skills.
• 2+ years in billing operations or similar role.

Benefits

• 15 Days Paid Time Off.
• Paid holidays including Christmas and New Year's Day.
• Flexible work environment.
• Support for personal growth and professional success.
• Collaborative and inclusive company culture.