Billing Operations Specialist - Remote

Overview

Bask Health is a fast-growing SaaS company on a mission to power the next generation of telehealth businesses. We help healthcare entrepreneurs launch, manage, and scale their virtual care services through modern infrastructure, easy-to-use tools, and expert operational support.

We’re a driven and collaborative team focused on enabling clinical founders and digital health startups to move fast. If you're excited by the intersection of healthcare and technology, and love solving operational problems at scale, we’d love to hear from you.

In Short

• Own and operate all Stripe workflows end-to-end, including Stripe Invoicing
• Monitor payment activity in Stripe daily
• Partner with Customer Success to ensure accurate billing terms
• Generate and send recurring invoices
• Maintain and audit Stripe and internal CRM data
• Identify and resolve customer disputes and billing escalations
• Assist in scaling billing automation and compliance workflows
• Support revenue recognition and monthly reporting for Finance
• Collaborate with Product and Engineering on billing events
• Ensure compliance with HIPAA, PCI, and other regulatory standards

Requirements

• Deep expertise in Stripe, including Invoicing
• Experience in billing operations and revenue management
• Strong analytical and problem-solving skills
• Ability to work cross-functionally
• Attention to detail and accuracy
• Familiarity with compliance standards in billing

Benefits

• Work with a collaborative team
• Opportunity to shape billing operations
• Engaging work at the intersection of healthcare and technology