Billing Operations Specialist - Remote

Overview

As a Billing Operations Specialist at CloudLinux, you will work closely with various teams to provide excellent service regarding customer subscriptions and payment processing.

In Short

• Communicate daily in writing with clients.
• Answer client inquiries and resolve account issues.
• Process monthly invoices for customer orders.
• Contact customers with outstanding invoices.
• Receive and process incoming payments.
• Regularly update accounts in the receivable database.
• Post invoices and receipts.
• Manage prepayments and multiple invoicing updates.
• Manage chargeback processing and identify fraudulent matters.
• Document and report all billing inquiries.
• Provide progress reports to your supervisor.

Requirements

• Proficient in billing and accounting processes.
• Strong communication skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to manage multiple tasks efficiently.
• Experience with invoicing and payment processing.

Benefits

• Remote work flexibility.
• Supportive team environment.
• Opportunities for professional growth.
• Meaningful work in the Linux and hosting industry.