Account Manager - Remote

Overview

As a Scythe Account Manager, you'll partner closely with teams across the Customer Group to drive customer usage and company revenue optimization. This is a hands-on role where you'll educate and support our customers as they adopt a transformative business critical tool into their business.

In Short

• Drive customer usage metrics and ensure long-term success.
• Grow and mentor clients toward full-fleet conversions.
• Communicate customer needs to engineering leaders.
• Assist in implementation efforts including mapping and audits.
• Collaborate with customers to create custom solutions.
• Run monthly client meetings to gather feedback.
• Provide support to the Customer Service team.
• Attend industry conferences for networking and knowledge.
• Coordinate and confirm customer invoices.
• Host training programs for operators and management.

Requirements

• Experience in outdoor power equipment or green industry.
• Knowledge of commercial landscaping operations.
• Prior experience handling customer accounts.
• Capacity to lead organizational change.
• Proven track record of establishing relationships with field teams.

Benefits

• Competitive salary and equity compensation.
• Fully-sponsored medical, vision, and dental insurance.
• 401(k) retirement plan.
• Flexible paid time-off and remote work options.
• Collaborative learning culture valuing personal growth.
• Opportunity to positively impact the world.