Enterprise Customer Success Manager - Remote

Overview

We’re a fast-moving AI startup reshaping how brands show up across the world’s fastest-evolving discovery platforms. Backed by top investors, we’re building tools that help companies stand out in an increasingly noisy, algorithm-driven world. Our team combines deep technical talent with creative experimentation and we're scaling quickly.

In Short

• Act as the primary point of contact for a portfolio of 10-20 enterprise-level clients.
• Translate platform data into strategic recommendations tailored to each client’s business goals.
• Guide clients through onboarding, education, and adoption journeys.
• Conduct quarterly business reviews and content strategy sessions.

Requirements

• 5+ years in customer success or account management.
• Strong communication skills.
• Proven experience managing strategic accounts.
• Experience in early-stage startups or SaaS environments.
• Team-oriented mindset.

Benefits

• Be on the frontlines of the AI search revolution.
• Your work will directly shape our growth.
• Remote-friendly culture with flexible hours.
• Comprehensive medical, dental, and vision coverage.