Administrative Operations Coordinator - Remote

Overview

The Administrative Operations Coordinator will manage customer support and internal requests, maintain internal systems, troubleshoot technical issues, and collaborate with departments to ensure operational efficiency.

In Short

• Respond in real time with speed and accuracy.
• Manage customer and internal inboxes professionally.
• Run and maintain operational workflows.
• Troubleshoot automation glitches and run quality checks.
• Spot inefficiencies and recommend improvements.
• Operate and maintain the tech stack.
• Document workflows and build SOPs.
• Provide technical support during live events.
• Coordinate onboarding and offboarding processes.
• Collaborate with multiple departments for seamless solutions.

Requirements

• Strong attention to detail.
• Ability to pivot quickly with changing priorities.
• Experience in customer support and internal operations.
• Proficient in troubleshooting technical issues.
• Ability to document processes clearly.
• Experience with live event tech support.
• Strong communication skills.
• Ability to work under pressure.
• Familiarity with operational workflows.
• Experience with cross-department collaboration.

Benefits

• Opportunity to work with a high-performance team.
• Chance to contribute to scaling businesses.
• Flexible remote working environment.
• Competitive salary.
• Professional development opportunities.