Virtual Assistant - Customer Service & Administrative Support - Remote

Overview

As a Virtual Assistant for British Swim School, you will provide customer service and administrative support in a fully remote environment, helping families enroll in swim programs and ensuring smooth operations.

In Short

• Full-time remote position with a focus on customer service and administration
• Support student enrollment and customer communication
• Coordinate schedules and maintain CRM records
• Manage inbound and outbound customer interactions
• Assist with reporting and administrative tasks
• Requires 2+ years of experience in customer service or as a virtual assistant
• Bilingual English & Spanish preferred
• Familiarity with tools like Google Workspace and CRM systems
• Quiet work environment suitable for customer calls
• Professional remote work culture with growth opportunities

Requirements

• 2+ years of experience in customer service or virtual assistant roles
• Strong phone communication and customer handling skills
• Bilingual English & Spanish preferred
• Strong organization and multitasking abilities
• Comfortable working independently in a remote environment

Benefits

• Stable, full-time remote work paid in USD
• Opportunity to support a nationally recognized education brand
• Career growth within customer experience and operations roles
• Professional remote work culture and training support
• Long-term development opportunities with growing U.S. businesses