Remote Otter LogoRemoteOtter

Customer Support Specialist (Temp-to-Hire) - Remote

Posted 1 week ago
Customer Service
Full Time
El Salvador
$1,200 USD/month

Overview

This role is for a Customer Support Specialist in a fast-paced, tech-driven logistics company, focusing on supporting the driver community through effective communication.

In Short

  • Be the first point of contact for drivers through real-time chat.
  • Deliver clear, timely, and professional responses.
  • Troubleshoot and resolve issues quickly.
  • Maintain organized, detailed records.
  • Work as part of a collaborative, high-performing team.

Requirements

  • Experience in customer service, operations, or logistics support.
  • Excellent written English communication.
  • Adaptability to changing schedules.
  • Strong attention to detail and ability to work independently.
  • (Bonus) Experience with driver/field operations or on-demand services.

Benefits

  • Build valuable real-world experience in logistics & tech.
  • Work 100% remotely with a supportive team.
  • Chance to turn a temporary role into a long-term career.
  • Be part of a high-impact team supporting driver success.
Scalesource logo

Scalesource

Scalesource is a prominent player in the fencing industry, recognized as one of the nation's leading companies providing high-quality residential and commercial fencing solutions. The company prides itself on its professionalism, efficiency, and unwavering commitment to customer satisfaction, ensuring a seamless experience from the initial contact through to the final installation. With a focus on delivering exceptional service, Scalesource is dedicated to building long-term relationships with its customers while maintaining a supportive and organized work environment for its team.

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