Account Manager - Remote

Overview

As an Account Manager at Sastrify, you will oversee a portfolio of customers, ensuring their goals are met while expanding revenue through strategic account management.

In Short

• Manage a portfolio of strategic accounts.
• Identify upsell and cross-sell opportunities.
• Support contract negotiations and renewals.
• Facilitate smooth onboarding for new customers.
• Drive product adoption and resolve customer issues.
• Monitor customer health using KPIs.
• Build and nurture relationships with decision-makers.
• Gather customer feedback for product insights.

Requirements

• Experience in account management or sales.
• Strong communication and negotiation skills.
• Ability to analyze customer needs and develop strategies.
• Proficient in using CRM tools.
• Strong problem-solving skills.

Benefits

• Be part of a fast-paced, innovative team.
• Opportunity to work with leading clients globally.
• Contribute to shaping the future of SaaS management.