Associate Customer Success Manager - Remote

Overview

The Associate Customer Success Manager at Samsung Ads will support the Customer Success Management team in executing advertiser’s campaign goals and managing the internal RFP process.

In Short

• Support Customer Success Management team in executing advertiser’s campaign goals.
• Manage the internal RFP process ensuring timelines and goals are met.
• Work cross-functionally with various departments to facilitate campaign execution.
• Develop a deep understanding of Samsung Ads products and sales offerings.
• Track proposals and analyze post-campaign delivery and billing.
• Create processes to streamline efficiencies.
• Strong verbal and written communication skills required.
• Ability to manage multiple stakeholders and adhere to timelines.
• Attention to detail and pride in quality of work.
• 2-4 years of experience required; media planning or buying experience a plus.

Requirements

• Experience in digital advertising.
• Familiarity with Excel and PowerPoint.
• Strong organizational skills.
• Independent and driven to succeed.
• True team player with accountability for tasks.

Benefits

• Inclusive culture and diverse workforce.
• Equal Employment Opportunity for all individuals.
• Reasonable accommodations for qualified individuals with disabilities.