IT Support Manager (Consultant) - Remote

Overview

The IT Support Manager at Samsung will lead the Nordic IT support organization, focusing on operational excellence and strategic alignment while ensuring service-oriented delivery.

In Short

• Manage and develop the Nordic IT support organization.
• Oversee IT service delivery with a focus on operational excellence.
• Implement IT solutions aligned with business goals.
• Ensure compliance with IT security regulations.
• Manage the annual IT budget and resource allocation.
• Oversee vendor and contract management.
• Drive process innovation and improvements.
• Leverage emerging technologies to enhance operations.
• Collaborate with stakeholders to meet organizational objectives.
• Lead a team of IT professionals in a hands-on capacity.

Requirements

• Minimum 5 years in a comparable management role.
• At least 10 years in IT project implementation and management.
• Bachelor’s degree in a relevant field.
• Expertise in IT systems and infrastructure.
• Strong problem-solving and project management skills.
• Excellent organizational and leadership abilities.
• Fluent in English; Scandinavian or Korean is a plus.
• In-depth understanding of customer needs and compliance.
• Experience in electronics and consumer goods industries.
• Strong analytical capabilities.

Benefits

• Work with a leading global technology company.
• Opportunity to drive innovation in IT services.
• Collaborate with talented professionals in the field.
• Engage in continuous improvement initiatives.
• Access to emerging technologies and tools.