Support Quality Manager - Deal Support - Remote

Overview

Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data to improve physical operations. Working at Samsara means contributing to the future of industries like agriculture, construction, transportation, and manufacturing.

In Short

• Remote position open to candidates residing in Mexico.
• Responsible for ensuring operational excellence in Deal Support.
• Build and maintain a quality program for deal lifecycle processes.
• Provide feedback and business intelligence for continuous improvement.
• Analyze data to identify opportunities impacting business outcomes.
• Collaborate with cross-functional teams to improve processes.
• Champion Samsara’s cultural principles.
• 3-5 years experience in quality assurance or operations role required.
• Strong analytical and communication skills needed.
• Experience with Salesforce preferred.

Requirements

• 3-5 years in quality assurance, with 2 years on quality programs.
• Experience designing quality assurance rubrics.
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced environment.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working options.
• Health benefits and more.