Senior Customer Marketing Manager - Remote

Overview

As a Senior Customer Marketing Manager, you will lead the development and evolution of customer advocacy initiatives for Samsara in Mexico, fostering meaningful relationships through various engagements.

In Short

• Lead customer advocacy initiatives for Samsara in Mexico.
• Scale existing programs like customer references and storytelling.
• Design processes that enable customer advocates to shine.
• Collaborate with Marketing, Communications, Sales, and Product teams.
• Drive customer participation and optimize program performance.
• Engage top customer advocates through storytelling and recognition.
• Build efficient workflows and track performance of programs.
• Deliver high-impact customer content with the Content and Comms teams.
• Champion Samsara’s cultural principles.
• Support flagship events with customer storytelling.

Requirements

• 6+ years of experience in marketing or customer success roles.
• Fluent in English with a Bachelor’s degree or equivalent experience.
• Ability to own strategy and execution for complex programs.
• Strong relationship management skills with customers and stakeholders.
• Exceptional storytelling and communication skills.
• Highly organized with the ability to manage multiple initiatives.
• Results-driven with experience measuring program performance.
• Self-directed operator in a fast-paced environment.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working options.
• Health benefits and more.